Privacy Policy

Introduction

At IRA Financial Group (hereinafter referred to as “the Company,” “we,” “us,” or “our”), we prioritize the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you agree to the terms of this policy.

Information We Collect

Personal Information

We may collect the following personal information:

• Identification Information: Name, address, date of birth, social security number, driver’s license, or other government-issued identification.
• Contact Information: Email address, phone number, mailing address.
• Financial Information: Bank account details, credit card numbers, and other financial information.
• Transaction Information: Details of your transactions with us and other financial institutions.
• Online Activity Information: Information collected through your use of our online services, including IP addresses, browser types, and browsing behavior.

Non-Personal Information

We may collect non-personal information such as demographic data and statistical information. This data does not identify you individually and is used to improve our services.

How We Use Your Information

We use your information to:

• Provide and manage your accounts and financial products.
• Process transactions and send transaction notifications.
• Verify your identity and prevent fraud.
• Comply with legal and regulatory requirements.
• Conduct internal research and analysis to improve our services.
• Communicate with you about products, services, and offers.

Information Sharing and Disclosure

Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was disclosed.

Legal Requirements

We may disclose your information if required to do so by law or in response to legal processes, such as court orders or subpoenas, or to comply with regulatory requirements.

Protecting Your Information

We implement a variety of security measures to protect your personal information, including:

• Encryption: We use encryption to protect sensitive data transmitted online.
• Access Controls: Access to your personal information is restricted to authorized personnel only.
• Regular Audits: We conduct regular audits of our security systems and practices to ensure they meet current standards.

Data Security Online

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Privacy Online

When you interact with IRA Financial through websites and mobile applications, owned and controlled by IRA Financial (the “IRA Financial Websites”), IRA Financial handles personal information in accordance with the practices and safeguards described in this Privacy Policy.

We use cookies and similar technology on IRA Financial Websites. Cookies help us to collect information about you, pages viewed, amount of time spent on our sites, or general information about the device used to access the site. Cookies are also used for security purposes and to personalize your experience, such as customizing your screen layout.

You can refuse or delete cookies. Most browsers and mobile devices offer their own settings to manage cookies. If you refuse a cookie when on an IRA Financial Website, or if you delete cookies, you may lose functionality. For example, you may not be able to sign in and access your account, or we may not be able to recognize you, your device, or your online preferences.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• IRA Financial Group
• 5109 S. Broadband Ln
• Sioux Falls, SD 57108
• 800-472-1043
• www.irafinancialgroup.com